Delivery Information

All of our parcels are sent via Royal Mail using their recorded signed for service. a unique tracking number will be sent with your e-mail order confirmation to enable you to track the progress of your parcel.

You can track the progress of your parcel at certain points along it's journey using Royal Mail’s 'Track & Trace' service here

Please note that a signature will be required upon delivery of your parcel. If you are not available to accept your delivery, the driver will leave a card informing you of how and where you can collect your parcel (i.e. local delivery office), or how to arrange re-delivery.

If you live in the United Kingdom, have missed a delivery and received a ‘Something for You' card from Royal Mail, you can book a re-delivery here

United Kingdom

Service

Delivery Details

Cost

UK Standard Delivery

Orders placed before 4pm Monday to Friday take 2-5 working days to be delivered.

£3.95

(FREE when you spend £95)

UK Next Day Delivery (Not Guaranteed)

24 hour tracked orders must be placed by 4pm Monday to Thursday. Please note this is not a guaranteed service, orders usually take 1-2 working days to be delivered

£6.95

Guaranteed Next Day Delivery*

Orders for Guaranteed Next Day Delivery must be placed by 4pm and will be delivered by 1pm the following day.

*Orders placed on a Saturday, Sunday or Bank Holiday will be dispatched the next working day.

£7.95

Guaranteed Saturday Delivery

Orders for Guaranteed Saturday Delivery must be placed by 4pm Friday and will be delivered by 1pm Saturday.

£10.95

In-store Collection

Orders received before 3.30pm will be ready to collect the same working day*. Orders placed after 3.30pm will be ready to collect the following working day.

FREE

Click to see which countries are classed as United Kingdom

England

Scotland & Highlands

Wales

Northern Ireland

Channel Islands

Isle of Man

Europe

Service

Delivery Details

Cost

International Signed For

Orders to Europe are sent by International Signed For service and usually take 2-3 days from despatch to Western Europe, and 4-5 days from despatch to Eastern Europe.

£11.95

Click to see which countries are classed as Europe

Albania

Georgia

Montenegro

Andorra

Germany (EU)

Netherlands (EU)

Armenia

Gibraltar (EU)

Norway

Austria (EU)

Greece (EU)

Poland (EU)

Azerbaijan

Greenland

Portugal (EU)

Azores (EU)

Hungary (EU)

Romania (EU)

Balearic islands (EU)

Iceland

Russia

Belarus

Irish Republic (EU)

San Marino

Belgium (EU)

Italy (EU)

Serbia

Bosnia Herzegovina

Kazakhstan

Slovakia (EU)

Bulgaria (EU)

Kosovo

Slovenia (EU)

Canary Islands

Kyrgyzstan

Spain (EU)

Corsica (EU)

Latvia (EU)

Sweden (EU)

Croatia (EU)

Liechtenstein

Switzerland

Cyprus (EU)

lithuania (EU)

Tajikistan

Czech Republic (EU)

Luxembourg (EU)

Turkey

Denmark (EU)

Macedonia

Turkmenistan

Estonia (EU)

Madeira (EU)

Ukraine

Faroe islands

Malta (eu)

Uzbekistan

Finland (EU)

Moldova

Vatican city state

France (EU)

Monaco (eu)

 

Rest of World (Zone 1)

Covers all countries not defined as being in Europe or World Zone 2. World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia.

Service

Delivery Details

Cost

International Signed For

Orders to Rest of World (Zone 1) are sent by International Signed For service and take 6-7 days from despatch. Orders to the Americas are sent by International Signed For delivery and take 10-15 days from despatch.

£15.95

Rest of World (Zone 2)

Service

Delivery Details

Cost

International Signed For

Orders to Rest of World (Zone 2) are sent by International Signed For service and take 10-15 days from despatch.

£17.95

Click to see which countries are classed as Rest of World (Zone 2)
Australia Keeling People's Democratic Republic of Laos
Belau Kiribati Pitcairn Island
British Indian Ocean territory Macao Republic of Singapore
Christmas island (Indian ocean) Nauru Island Solomon Islands
Christmas Island (Pacific ocean) New Caledonia Tahiti
Cocos Islands New Zealand Tokelau Islands
Cook Island New Zealand Antarctic Territory Tonga
Coral Sea Island Niue Island Tuvalu
Fiji Norfolk Island US Samoa
French Polynesia Norwegian Antarctic Territory Western Samoa
French South Antarctic Territory Papua New Guinea  

Additional charges

Please note that on very rare occasions there may be a delivery surcharge depending on the size and weight of items ordered. If this is the case, we will contact you by e-mail on receipt of your order.

Customs & import duty

Goods delivered to destinations outside of the European Union (EU) may be subject to taxes, fees, customs duty, levies or other charges as a result of local legislation or customs formalities. The recipient of your order is responsible for all customs formalities for the import of the products, and will be required to pay any additional charges for import duty, formal customs entry, taxes, levies and other charges that may be levied outside of the eu. The recipient of the goods, not the person placing the order, will receive a separate request for payment of these charges. If you are ordering goods to be delivered to someone else, please ensure they are aware that they will be responsible for these additional charges.

Unfortunately the danish wardrobe company ltd has no control over these charges and cannot predict what they may be and are therefore unable to offer assistance on these processes. We advise that you check customs formalities and the import charges applicable in any non-eu country before ordering from our website.

Delays

Delivery delays caused by Royal Mail (or any subsequent courier used by them in order to fulfill their delivery obligations) are outside of our control and we are therefore unable to accept accountability.